12:4013:00 31. Mai 2022
12:4013:00 31. Mai 2022
Retail Technology Stage

The journey to frictionless retail: choosing your destination and where to get off the train.

The journey to frictionless checkout doesn’t come with a map and is fraught with potential pitfalls from major decisions along the way. While the end of the tracks of the proverbial frictionless train might be labor free checkout, this is not necessarily the only or best destinations for all retailers in the near term. This talk will discuss crucial questions that need to be answered to choose the right destination and then map out a journey that best meets a retailer’s goals.